FLORAL & DECOR PROCEDURES

Effective Date: 7/11/2026

At Alchemy Floral Studio, we strive to create a seamless and thoughtful floral experience from initial inquiry to event day. Below is an overview of our process, timelines, and policies.

1. Inquiry & Booking

  • Submit an inquiry form with your event details, floral needs, and design inspiration.

  • We will confirm availability, review your vision, and provide a customized proposal based on your event needs.

  • A signed agreement and booking retainer are required to reserve your date.

  • Your event date is not considered secured until both the signed contract and retainer have been received.

  • Due to the custom nature of floral design, we only accept a limited number of events each season.

2. Design Process & Floral Sourcing

  • Once booked, we will work together to refine your floral design, color palette, and overall vision.

  • Final floral selections are based on seasonal availability, quality, and the overall aesthetic of your event.

  • Because flowers are a natural product, exact varieties and colors cannot always be guaranteed. We reserve the right to make substitutions of equal or greater value while maintaining the overall design intention.

  • For most weddings and elopements, wholesale floral orders must be placed at least two weeks before the event date. Final details and changes must be submitted before this ordering deadline.

3. Final Details & Payment

  • Final quantities, floral selections, delivery details, and event logistics must be confirmed by the agreed-upon deadline.

  • Remaining balances are due according to the payment schedule outlined in your contract.

  • Changes requested after floral orders have been placed may not be possible and may result in additional charges.

4. Event Day Delivery & Setup

  • Floral arrangements and decor items will be delivered and/or installed at the agreed-upon date, time, and location.

  • We will coordinate with your venue or planner when applicable to ensure a smooth setup process.

  • Once installed, floral arrangements and decor should not be moved or altered without approval, as this may affect the design and condition of the items.

5. Rentals & Decor Items

  • Clients are responsible for all rented decor items from the time of delivery/setup until pickup or return.

  • Rental items must remain in their original condition and may not be altered, damaged, or removed from the event location.

  • Damaged, lost, or missing rental items may result in replacement or repair charges.

6. Cancellations & Rescheduling

  • Booking retainers are nonrefundable, as they reserve your event date and cover administrative planning time.

  • If cancellation occurs after floral orders or materials have been purchased, the client is responsible for any nonrecoverable costs.

  • In the event of rescheduling, we will make every effort to accommodate a new date when availability allows. Additional fees may apply depending on timing and materials already purchased.

7. Weather & Outdoor Events

  • Clients hosting outdoor events are responsible for having an appropriate weather contingency plan.

  • Extreme heat, wind, rain, or other conditions may impact floral longevity and installation safety.

  • We reserve the right to make necessary adjustments to protect floral designs, rental items, and the safety of our team.

8. Photography & Portfolio Use

  • We love sharing our floral designs and decor! Images from your event may be used for portfolio, website, and social media purposes.

  • Personal information will not be shared without permission.

By booking Alchemy Floral Studio, you agree to these procedures and policies. We are honored to be part of your celebration and look forward to bringing your floral vision to life.

📩 Email: hello@alchemyfloralstudio.com